Q Is it possible to sell your candles in my country or where can i get hold of them?
A In the top left corner the name Återförsäljare appears but its in Swedish. So please send a mail with all your details and then we will contact you. You will find our contact details under contact.
Q How long time does it normally takes before i am approved?
A Normally it takes 3 days for the application to go through depending on what country you are applying from.
Q How do i pay?
A Retailer pays in advance either with banktransfer or visa or mastercard.
Q How long does it takes for me to receive my goods?
A If the candles are on stock we usually ship in about 5 days and then the postal service takes their time. If its non stock item it depends on the delivery time which normally is around 8-12 weeks.
Q What is the difference between a Trumélange candle and ordinaryparaffine based candle?
A Tru mélange only uses natural and envirnomentally friendly ingredients striaight through, which makes these candles impact on the environment negligeble.
Q Is it dangerous for myself or my home environment to enjoy these candles on a daily basis?
A No, since the candle is free from dangerous ingredients such as paraben and led there is no risk of risking your health or your home environment.
Q I have an allergy problem do i need to be worried?
A Test shows that pure essential oils has positive effects on allergenes that flows around us daily.
Q Why does my candles soot sometimes?
A In general all candles soot but paraffin soot less due to not reach enough temperature to destroy the molecules they emit. Just keep the wick short i3" max. Dont put the candles in a draft since that could cause more soot.
Q Should it be visible branch in the wooden lid?
A We use natural material and follow todays and tomorrows trendf therefore branches could be seen on the lids.
How to lit a candle in the best way for a safe and pleasant use.
Before lighting the candle for the first time make sure not packing material is left
Remove all flammable material and put the candle without reach for children and pets
For maximum life of candle keep the wicks timmed to appr. 3" at all time.
Keep the vax clean from wick residues, matches and other flammable material
Dont put the candle in a draft
Never leave the candle lit without supervision.
For maximum endulgance and life of candle burn it 2-3 hours every occassion
Candle in glassjar
Stop burning the candle when only 0.5" of the vax remains
Never let the flame burn against the bottom of the glassjar
Wait until the glassjar has cooled of before removing or lifting it.
Make sure that the candle is safely quenched before putting back the wooden lid. Do not use the lid to kill the flame!
Always burn the candles in a suitable container. Dont burn it free standing!.
Beeswax is a natural ingredients and never goes bad. Over time beeswax sometimes gets what is called bloom, a light powdery substance that comes from within. This has nothing to do with the quality of the beeswax or the candle itself.